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Refund Policy

Coffee Experts Global Club
coffeeglobalclub.com

Last updated: 25/05/2026

This Refund Policy explains the conditions under which payments made to Coffee Experts Global Club (“Website”), operated by Montana Hills Group, may be refundable.

  1. General principle

All payments made for promotional services, listings, memberships, or visibility features are considered payments for digital promotional services and platform-based visibility.

Once a service has been activated, begun, or delivered, it is generally considered fulfilled.

  1. Non-refundable services

Unless required by applicable law, the following are non-refundable:

  • promotional listings (Basic, Premium, Gold, Platinum) once activated
  • barista memberships (Professional, Honorary) once activated
  • featured or visibility placements
  • any partially used promotional periods
  • digital certificates or badges issued by the Website
  • setup or activation fees (if applicable)
  1. Refund eligibility (limited cases)

Refunds may be considered only in the following situations:

  • duplicate payment caused by technical error
  • payment made but service was not activated due to a technical issue
  • accidental overpayment
  • other cases explicitly required by applicable law or payment provider rules

Each request is reviewed individually and is not guaranteed.

  1. No refund for editorial decisions

Refunds will not be issued based on:

  • inclusion or exclusion from Recommended Coffee Shops
  • ranking position or visibility level
  • changes in placement or rotation of listings
  • editorial or algorithmic decisions made by the Website

Promotional services provide visibility tools, not guaranteed placement or ranking outcomes.

  1. Payment methods and processing

Payments may be made via:

  • bank transfer
  • PayPal
  • cryptocurrency

Refunds, if approved, will be processed using the original payment method where possible. Cryptocurrency refunds, if applicable, may be returned in equivalent value at the time of processing.

  1. Chargebacks and disputes

Users agree to contact the Website first before initiating any chargeback or payment dispute.

Unauthorized chargebacks may result in:

  • suspension or removal of listings
  • termination of promotional services
  • denial of future participation in the platform
  1. Service delivery definition

A service is considered delivered when:

  • the listing is published on the Website, or
  • promotional visibility is activated, or
  • membership status is assigned, or
  • the content is made accessible on the platform
  1. Changes or cancellation by the Website

If the Website is unable to deliver a purchased service due to internal reasons, a refund or alternative solution may be offered at the Website’s discretion.

  1. Refund requests

Refund requests must be submitted to:

info@coffeeglobalclub.com

Requests should include:

  • business or account name
  • proof of payment
  • description of the issue

We aim to review requests within a reasonable timeframe.

  1. Changes to this policy

We may update this Refund Policy from time to time. Changes will be effective upon posting on this page.